About 3 or 4 months ago I walked into the gulf freeway location in Houston, with a rod and reel combo ($299.00) I had purchased at academ 6 months prior. My problem was my rod busted in two and academy refused to help. I didn't even get a manager to come tell me no, it was throu a phone conversation between manager and an employee relating the message to me. In any case, I spoke to PENN, who suggested I take my rod to FTU and they would be able to help. After walking out at academy, I thought the worst that can happen is, I'll have to buy a new one. So I reached FTU, I spoke to a manager, told her the issue and without hesitation, her and another gentlemen agreed to make it right. I thought ok, cool...I'll at least get a discount. Well the gentleman left, the manager took my broken rod and started taking it apart. The gentleman came back a few minutes later with a new rod. They both took turns putting my gear back together. FTU earned my business that day, not because I got a new rod but because of the no hassle treatment I received that day. I'm a FTU customer for life now. Thanks
I used the Billy Bay Halo Shrimp in root beer and smoke and have fantastic results under a popping cork. It has out fished live shrimp and other artificial shrimp with it's natural movement. Speckled trout and redfish really respond to it. This is my new go to lure in the Texas Bays.
Bought a Wilderness Ride 135 kayak that Camille made me a good deal on and had a rudder installed for me! Heard her being interviewed about the last fishing show that was coming up and proved she is a real asset to FTU through her knowledge of the company and her professionalism in that interview!
Sam James, fisherman, santa fe, Texas
Connie and the Gang are the reason why I and my friends do not shop the box
stores. She and the Kayak department provided excellent service to my wife
and I during my R&R. They freely gave me their attention to explain their
products knowing that it would be several months before I redeployed home.
I will most certianly purchase my kayaks from this store.
Chris Bye, Afghanistan
You guys are the only ones that carry the lure that ive been looking for! Diffenitly will order from u guys again. Excellent customer service too... Thanks..
this is the best store in the world it is a true one stop shop i build rods and fish in all my extra time with this store id be all over texas searching for what i needed!
Have looked everywhere around home for some 300lb mono with no luck. Called and was lucky enough to speak with Connie.....Great customer service...packaged it up and mailed it to me. She is GREAT....Great experience! THANKS
Ross Russell, El Campo, Texas
I can't believe you have the fishing accessory I was looking for! Amazing! I search all over the web and you had the fishing tackle that nobody else had.
Nick Evans, Dallas, Texas
We love your store and enjoy using your fishing forum to communicate with other anglers and fishing experts. Keep up the good work!
George Willis, Kentucky
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"this is the best store in the world it is a true one stop shop i build rods and fish in all my extra time with this store id be all over texas searching for what i needed!"
- brian lott
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The Worlds Largest Fishing Tackle Store Twenty plus years ago, Cut Rate Sporting Goods, Inc. began in space less than 1,200 sq.ft. carrying general ... read more
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12800 Gulf Freeway @ Fuqua, Houston, TX 77034 Phone 888-943-1861
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